Last updated: September 2026
Inner East Cosmetic Clinic is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information.
We may collect the following personal information when you use our website or contact us:
Your name, phone number, and email address when you submit an enquiry form
Information about the treatments you are interested in
Your suburb of residence (to confirm we can serve your area)
Any additional information you voluntarily provide in messages or enquiries
We do not collect sensitive health information through this website. Any health information collected during clinical consultations is managed separately in accordance with applicable health privacy legislation.
We use your personal information to respond to your enquiry, arrange consultation appointments, and communicate with you about treatments and services. We do not use your information for unsolicited marketing without your consent, and we do not sell your personal information to third parties.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, and disclosure. Our website uses HTTPS encryption to protect data in transit. Enquiry form data submitted through this website is processed by Netlify Forms, which is governed by Netlify's own privacy policy.
We will not disclose your personal information to third parties except where required by law, or where disclosure is necessary to provide the service you have requested. We use Netlify to host this website and process form submissions, Netlify's privacy policy applies to data processed through their platform.
This website may use cookies and analytics tools (such as Google Analytics) to collect non-personally identifiable information about how visitors use the site. This data is used to improve website performance and user experience. You can disable cookies in your browser settings, though this may affect the functionality of the site.
You have the right to request access to the personal information we hold about you, and to request correction of any information that is inaccurate, incomplete, or out of date. To make such a request, please contact us through the enquiry form.
If you believe we have breached the Australian Privacy Principles or the Privacy Act 1988, you may make a complaint by contacting us through the enquiry form. We will respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
For any privacy-related queries, contact us at:
Inner East Cosmetic Clinic
Surrey Hills VIC 3127
Send an enquiry
We may update this privacy policy from time to time. The current version is always available on this page. Continued use of this website after an update constitutes acceptance of the revised policy.